How do I edit my QR codes?
Watch this tutorial video to learn how to edit your QR codes.
When will you charge my card after I sign up for a free trial?
Your card won’t be charged a single cent until after the end of your free trial period. Please feel free to unsubscribe from our services at any time.
What kind of support will I get?
We believe that over-the-top customer satisfaction is the key to growing a company worth being a part of. That’s exactly why your experience is our number one priority. Our team offers unlimited email support, and we’re always available to help, even if you need a one-on-one consultation. The best way to take advantage of our wonderful support […]
What tools does Retainly integrate with?
We integrate with some of your favorite tools. Here are a few to list. Payment Processor Integrations: Paypal Stripe Razorpay Autoresponders Integrations: Aweber Mail Chimp Active Campaign Sendlane SendReach GetResponse iContact Constant Contact Webinar Integrations: GoToWebinar Meetvio Other Integrations: SMTP Youzign
Are there any hidden fees after I sign up?
Nope, not here. We treat our customers like family. We believe in fair and honest pricing. If your plan includes any sort of extra costs, we will let you know up-front.
What is your cancellation policy?
You’re free to cancel your plan with us whenever you’d like. This is a contract-free zone. ???? After you sign up we’ll give you a link. If you ever want to cancel your subscription for any reason, you can do so in less than a minute.
How does the Retainly rewards program work?
Retainly is a points-based loyalty rewards program powered by smart QR code technology. Each time your customers visit your store, they’ll be able to earn points and redeem rewards within seconds by simply scanning a QR code. We recommend that you promote your QR codes on a display at the checkout. After a customer makes a purchase […]
How do I connect my email to Retainly?
We recommend connecting Retainly to your email for best results. ???? Do you need help with this step? Feel free to schedule a call with our customer support team, and we’ll get you squared away. ℹ️Retainly automatically: Sends a welcome email to new customers who join your loyalty program. Sends emails to remind customers to visit your […]
How do I set up integrations?
Follow the steps below to start connecting some of your favorite integrations to Retainly. Click on the “Integrations” tab on the left side of your loyalty membership dashboard. Once you’re in the integrations dashboard choose which tool you’d like to connect. Click the “Connect” button to get started. [NOTE] – Most of these applications will […]
How do I track customers’ reward eligibility and points?
Watch the tutorial video below to learn how you can track additional customer insights.
